Unfortunately, the response from Canadian Kawasaki Motors was that they have concluded that without hard evidence that there was specifically a manufactures defect they have declined to provide any support towards my trip or providing a new bike. When I suggested that they go down to the yard where the remainder of the bike is and conduct a formal investigation as to the cause not only for my specific situation but also to protect other Kawasaki riders from a catastrophic and potentially fatal situation they again declined and told me that the only way they would even inspect the bike is if I had the remainder of the bike towed to a Kawasaki dealership which I would be responsible for all towing costs associated running as high as $2000 due to the high cost of tow trucks in California. Even at that point they explained that they are very unlikely to conclude that they are responsible in any way which I found somewhat ironic as they hadnt yet inspected the bike and they admitted this to be an irregular situation but were not concerned enough to send someone to inspect the bike to determine the cause of the fire and subsequent explosion. They told me that the best they could do was offer me a 200-300 dollars off the purchase of a new one which retails for around $8000 tax and fees included as per the price I paid last year for the bike. To be honest I am incredibly disappointed with the result and the rigidness of Kawasaki motors, I along with many of you thought that a company that has such an established reputation of customer service, quality products and being an overall industry leader in the motor sports would be more supportive. On a positive note however there has been tremendous support from my local dealerships and motorcycle groups back home in Canada including that of SGPower in Victoria where a purchased my bike originally as they have offered to sell me a replacement at their cost price in addition to helping with the logistics of getting it to me if I can come up with the necessary funds. So as it stands I find myself in an interesting situation, in light of these recent events; many of you, including my family, have contacted me to start a crowd funding campaign to get me back on the road towards accomplishing my dream. As many of you who know me can attest this is something I would normally not do as I don’t ask for or accept charity, however, many of you have since convinced me to consider this unique circumstance as an opportunity to raise funds more as a group sponsorship per say and as many of you have been very adamant on your willingness and desire to help alleviate some of the financial burden associated with this incident and enable me follow my dream by finishing this adventure I have started. The link for anyone interested in contributing is gofundme/4wizng
Posted on: Mon, 21 Oct 2013 23:38:30 +0000
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