VAS Operations Officer MnC - Telenor - Islamabad The candidate will be actively involved in management of all activities related to VAS Operations for existing and upcoming nodes and project and will be involved in KPI Monitoring, Reporting and Maintenance, Handling of Subscriber Complaints, Stats analysis, Scripting, Followup, TT handling and stakeholder management which will help to increase his / her profile and not only enhance the knowledge base but provide another level of exposure. Education: -B.E (Computer/Electrical/Electronics/Communication) -Work experience: -Relevant experience in VAS Operations. Potential Career Path: Value Added Services are the next leading edge of Telecommunication Industry and Telenor. Telenor Pakistan is best positioned to an individual to achieve his/her goals. Being part of VAS Operations, candidate will gain: -Strong understanding of the telecom industry. -A blend of both GSM and IT and their combination to provide a single solution. -Strong analytical and innovative ideas and to convert those ideas into products. etc. Your typical day at work: -Responsible for KPI Monitoring and Maintenance as per company expectations/targets. -Responsible for Handling of Subscriber Complaints. -Responsible for CDR, Stats trace and protocol analysis. Log files and debugging to assist in problem identification and resolution. -Majorly responsible for O&M of SDP, RBT, Top-up Services, BlackBerry Enterprise Server, WAPGW, Commercial Websites/WAP Portals, SMSC, MMSC, CGW, ICS, VMS, MCA, USSD, VSMS, BSMSC etc; -Basic knowledge of Intelligent Network, its flows and protocols, including CAP, Diameter etc; -Development of tools, shell / DB (oracle and Sybase) scripts, ftping files for monitoring systems/services and automation of routine tasks. -Having an overall view of network with end to end flows. -Strong Follow-up and analytical skills. -Perform Daily Health Checks of all the nodes & Trouble Ticket Handling. -To ensure smooth end to end ATPs for all given projects -Participate with other teams in Networks for activities on their systems that might have impact (outage) on our systems like IP Network team (Firewalls, Routers), IN team, switching team (STPs, MSCs, TMGWs, HLRs), System team & database team.
Posted on: Mon, 17 Mar 2014 09:10:41 +0000
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