Vacancy: Receptionist - Thistle Middlesbrough Join the team at Thistle Middlesbrough and you will be joining the leading conference and events venue in the North East. The hotel is in a great location right in the heart of Middlesbrough and has 132 bedrooms, 17 meeting rooms and an Otium Health & Leisure Club. The Role At Thistle Hotels our Receptionists are an essential point of contact for all our guests, so they are always on stage! Taking responsibility for that initial welcome, those all important first impressions and taking the opportunity to really get to know the guests and anticipate their needs, they are always ready to go the extra mile. Providing a warm and genuine welcome Dealing with guest queries both in person and on the phone Acting as a point of contact for guest queries Providing friendly straightforward service throughout both at the Reception Desk and throughout the guests stay What we look for Positive, friendly individuals to join a like minded team Excellent communication skills Total commitment to customer service High standards of grooming Experience in a similar role is desirable but not essential as full training will be given Whats in it for you? Competitive starting salary and Holiday entitlement Discounted hotel rates for yourself and your family across the Guoman and Thistle group A huge range of online benefits which allows you to claim discounts and cash back with thousands of different retailers and service providers The opportunity to work within an organisation committed to personal and career development Pension and Healthcare schemes Uniform (where applicable) and meals on duty peoplebank/pbank/owa/pbk24w12.main?p=blfgnZocggegjn3oR47KaWnaoclfkfccn&r=INDEED
Posted on: Tue, 02 Dec 2014 12:28:11 +0000
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