Vertex Offshore Services Pvt Ltd (vertexcs) Vertex Computer - TopicsExpress

Vertex Offshore Services Pvt Ltd (vertexcs) Vertex Computer Systems, a global IT services provider headquartered in Cleveland, OH with a global footprint that spans US, India and Middle East.Vertex has over 15 years of successful track record in providing software development and IT consulting services to several fortune 500 and multi national companies. Our service to these companies includes Enterprise Systems Implementation, Verification services, custom application development using a variety of technologies, Business Intelligence (BI) & Data warehouse solutions, Knowledge Management solutions using MS SharePoint, Infrastructre Management Services. Vertex has a globally distributed team of over 350 highly skilled technical consultants. KEY FACTS: Microsoft Gold Certified Partner Certified Women & Minority Business Enterprise (WBENC, NWBOC, NMSDC) CMMI Maturity level 3 compliant ISO 9001: 2000 and ISO 27001:2005 certified. SBA 8(A) certified Small Disadvantaged Business A Weatherhead100 - 5th fastest growing company in North Eastern Ohio (Freshers) B.Sc : 2012 / 2013 Passouts : Trainee Help Desk Executives - IT @ Hyderabad Job Position : Trainee Help Desk Executive - IT Job Designation : Trainee Job Category : IT / Software Job Location : Hyderabad, Andhra Pradesh Compensation : INR 1,00,000 - 1,25,000 P.A Number of Vacancies : 3 Desired Education : B.Sc Computer Science (2012 or 2013 passed out candidates only) Desired Experience : 0 Years Key Skills : Help Desk, IT Support, Technical Support Skills Required : # BSc Computer Science (2012 or 2013 passed out candidates only) # Articulation and problem solving skills # Good communication and writing skills # Quick learner # Good interpersonal skills and ability to interact effectively with other teams # Local to Hyderabad only JOB Description : # Log and monitor support requests # Triage to the right teams # Resolve issues based on knowledge and training # Proactively communicate with end users # Follow up and close requests

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