WHAT AN ABSOLUTE JOKE!!!! Unbelieveable how customers can be treated! My sister won a $1000 voucher thru sirromet winery to go towards her wedding dress. She went to the place she got the voucher from and picked out an awesome dress that was $1900. My sister paid the extra $900 and had the dress sent out! This is an AUSTRALIAN BUSINESS. The dress was received... and in NO WAY is my sister happy with what she got. The dress look SIMILAR to the one she picked, and they added extra beading on it for her! We went to put it on her... realised the beading was falling off the from front. The back ribbon part only does half way up ( in the store was full way). She eve got the size bigger then she normally would. also noticed that their was a couple of little marks on the dress as they couldnt even wash it before sending it out after altering it. THEN we realise the back piece of the dress wasnt even sewn right. one button was in the right spot the other button was halfway down the piece, so it hung out of the back of the dress! makes you wonder if the person who worked on it was drunk. Seeing this my sister called them. NO RETURNS SOLD AS IS and they arnt going to do anything about it. For a page with 30000 likes on facebook this is absolutely disgusting! The lady told my sister.. "Its not my fault you put weight on".. "You only paid $900 off the $1900 coz you used the voucher, i dont see why you should be complaining" Then refuses to answer any of her calls and told my sisters partner that she would only respond to her now thru emails! As a matter of fact, my sister has lost weight and ppl who know my sister know this. 6cm she lost off her waist since trying it on! Im sorry but this is not good enough. $1900 GONE DOWN THE DRAIN! I will be giving this company limited time to make my sister happy or i will taking this further! how dare they try to cheat people. I wonder if Sirromet Winery would love to know how these people have treated my sister since this is where she got her voucher from!
Posted on: Sat, 06 Jul 2013 13:23:33 +0000
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