Waiting on my flight to Chicago so I can get to DC. I asked an American Airlines Agent if my PAID membership to the Admirals Club was valid here. Her response what, What card are you using? Meaning whats my status with AA? I told her I am using my PAID Admirals Club membership card to gain access. She said We dont have an Admirals Club here, but youre welcome to go to the Air Berlin lounge and pay a €25 (I think-her words, not mine) entrance fee to use their lounge. Now why would I PAY to use a lounge that I should gain access to because Ive already paid for? Thats about dumb! Of course membership fees are non-refundable, regardless of whether I ever get to use their crappy US lounges since I dont have access to an Admirals Lounge on most itineraries I would fly from Stuttgart to DC! Yes Im whining. Its a first world problem. Im spoiled, I get it. Im just totally unimpressed with AAs service on this itinerary, and it doesnt appear to be getting any better. Wheres my Diamond Medallion Status when it matters? Ugh!!!!
Posted on: Sun, 17 Aug 2014 06:41:56 +0000
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