Want as needs to lift its customer service, after experiencing bad - TopicsExpress



          

Want as needs to lift its customer service, after experiencing bad service at Australian airports we can understand why their cargo business is falling ( read below). We use Garuda and found their service is a higher standard for sure 747-400F. It has been operated on behalf of Qantas by an uniden- tified third party and the leasing agreement for it was coming to an end. strengthened.” Qantas group chief executive The new -400ERF would have had Qantas livery and been operated by Express Freighters Australia, a wholly owned subsid- iary of Qantas Freight. The freight division has 13 freighters, includ- ing three 747-400F, one Boeing 767-300F, four Boeing 737-300CF, four BAE Systems BAe146 and one Saab 340. Qantas Freight also car- ries freight on Qantas and Jetstar domestic and international pas- senger services. officer Alan Joyce says of the com- pany’s situation: “While freight market conditions are challenging, the steps we took during [fiscal year 2013] will strengthen our position both domestically and internationally,” referring to the StarTrack sale. He added that the integration of Australian air Express, which should be completed by June 2014, “will create Australia’s leading independent air freight provider”. Q antas Freight’s total revenue for its finan- cial year 2012-2013 increased by 4 per cent over its 2011- 2012 results, to AUS$43 million ($39.2 million), due to a business explains this 20 per cent drop as being due to an 11 per cent decrease in international capacity and the fact that the sale of Qantas’ StarTrack freight business to Aus- tralia Post was not included in the EBIT figure. The Australian airline says that the decision not to lease the 747 will not impact on Qantas Freight’s services. The decision was taken because of what Qantas describes as, “recent soft international air- freight market conditions” and that as, “the airfreight industry is cyclical, Qantas will re-examine options when the markets have Combined with Qantas Freight this new business will service more than 50 international destinations and 80 domestic des- tinations. Qantas also claims it will be Australia’s largest cargo ground handling company. disposal. However, the freight division’s With its results Qantas also announced that the planned leas- ing of a Boeing 747-FRF freighter is not to go ahead. The aircraft was to start operating by the end of the year and replace an older Boeing For the group’s cargo strategy, Joyce expects that Qantas “will benefit from a partnership with Emirates’ SkyCargo division”. Qan- tas’ results statement describes the environment as “challenging”. earnings before interest and taxes (EBIT) was $36 million, a drop of 20 per cent, $9 million, compared to its 2011-2012 results. Qantas
Posted on: Fri, 13 Sep 2013 23:49:13 +0000

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