Warranty Tri-Mark Roofing & Renos Inc. offers a 7 year workmanship warranty. This means that if the shingles were not installed according to manufacturers specifications and come off, we will fix it for you. Also, if there is **leaking around stacks, vents, or in valleys from improper instillation, this would be an issue that we would fix for you.** We encourage you to contact us if you have ANY worries about your roof or repairs done. We are always here to help! **Ice Damming is excluded from our workmanship warranty- we do not warranty leaks and damage caused by ice damming on your roof. If you are experiencing ice damming on your roof, you are required to inform us before any work commences. In doing this, we can take appropriate action to insure your roof is shingled properly. Ice damming is caused by lack of insulation in your attic, inadequate venting, and heat loss which creates melting of snow and ice damming which backs up under the shingles and leads to leaking into the attic and home. Home owners are responsible for regular inspection of your roof throughout the winter and removal of snow if needed. Shovelling snow off the roof in February is too late in many instances as ice damming can begin as soon as November depending on the weather conditions, i.e. mild weather to extreme cold weather.** Manufacturers Warranty covers manufacturing defects of the shingles themselves. If there is premature aging, granular loss, or defective tar strips, this is something that the company will cover. They ask that the home owner completes the warranty information and deals with them directly. We are unable to submit any warranty claims to the shingle manufacturer. If you are required to submit a sample from your roof, please call and we can remove a shingle and reinstall a new one for you. As well, if there is information requested that you do not understand, please call and we will do our best to help you. See our “IKO Residential Warranty” link at the bottom of the page for more information. Home Insurance Wind damage is not covered by our workmanship warranty but by your home insurance. If there are strong winds and you have several shingles blow off, your insurance adjuster is able to assess your roof for damages. Once your adjuster creates a claim, please call us and we will fix the shingles for you. You would be responsible to pay the deductible and the insurance company pays the remaining balance. Hail damage is also covered through home insurance. Once you have had your adjuster come and assess hail damage, we are able to go ahead and do the repairs. Your insurance company pays all costs except your deductible, which is payable to us.
Posted on: Tue, 22 Jul 2014 21:29:46 +0000
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