We are getting a lot of returned Thank-You notes, and 501c3 Tax Information notes. Most of the returns are coming from people with Yahoo accounts. We are working diligently to make sure everyone that donates to us, or that sends us a note gets a reply. We need your help figuring this out because we keep getting e-mails from individuals saying they have not been thanked by us. When a donation is made, you automatically get a Thank-You note and a separate Letter with your donation amount for your taxes. If the e-mails are bounced back, then we cannot get them to you. Please, let your provider know they are preventing you from getting this important information. If there is something we have to do, then let us know, and we will do it. We are also getting a lot of returned e-mails because reply to e-mail addresses have been also entered incorrectly. We try to correct these when we notice it, but most of the time we dont know it is incorrect. Please, check your reply to address and make sure it is entered correctly. At the bottom of each e-mail, we send out is an unsubscribe button. Please, use it if you Do Not want to get any further correspondence from us. We have it there for a reason. We hate spam just as much as you do and Do Not promote it. What we hate even more is when good-hearted people donate toward one of our abuse cases and they DO NOT get their Thank-You note. Please, help us figure this out so all of you that want information from us can receive it. To make sure we have your correct information, you can also click on the Update Profile/Email Address link below. Thanks for helping us resolve this problem. We are great at saving animals but are not great at figuring this stuff out. Jennifer Smith, President Noahs Arks Rescue
Posted on: Mon, 10 Nov 2014 13:01:12 +0000