We are implementing a new customer service platform to better - TopicsExpress

We are implementing a new customer service platform to better serve you guys! If you will notice we have integrated with Zen Desk for us to better manage our customer inquiries. It is our goal not to miss one message from our customers and it even integrates when people from Facebook leaves messages. This will allow us to not miss Facebook questions as well! We are working hard to better serve you guys! We are not perfect and we do make mistakes. We do not intentionally ignore any customer related issues! We love the vaping community and we truly love serving our customers. We are available via email and you can always call our store!! I know there are lots of questions about the Zana mods. Most know of the circumstances and we are working to resolve the bright color delivery from Cloupor. If you want to change to black please reference our customer support page and send us a message. We want you to have what you ordered just as bad as you do!! We are to the point where if people cancel we completely understand! Let us know at [email protected] if we can assist you!! John Boynton Owner of Vapor Tek USA, LLC

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