We are looking for IT Service Desk Qualifications: •2 years IT Service Desk experience •Vocational qualification (MCP or equivalent) •University level education •Fluent English •Excellent customer service skills •Excellent communication skills (both written and oral), with the ability to communicate professionally and confidently at all levels •Experience of using tickets logging systems •Strong knowledge of Microsoft based operating systems •Experience with using and troubleshooting Microsoft Outlook within a network environment (permissions, calendar sharing, delegation) •Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint •Good understanding of PC hardware set-up and configuration. •Good personal organisational skills •Ability to empathise with customers •Ability to effectively gauge urgency of incident / request •Ability to build effective working relationships at all levels •Excellent problem solving skills •Ability to apply creativity to resolving incidents/requests •Willing to work on shifting schedule - Candidates must be willing to work in McKinley Hill, Taguig City Salary: Php 20,000 - Php 28,000 If interested you may send your resume at: [email protected] emmanuel.roxas.pqhr@gmail For inquiries, contact us at 4114724 0917-5799899 0998-5566799 Visit us at: LGC Bldg #38 Macopa St, Brgy Sto. Domingo, Banawe, Quezon City. Monday to Friday (8am-6pm)
Posted on: Mon, 12 Jan 2015 03:44:36 +0000
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