We bought our retirement home here 6 years ago and we like it here very much. Since we have been here, White Mt Oil has been my choice for service, oil and propane. We have also bought a Rinnai hot water heater and a Rinnai wall heater for our garage. We are very satisfied with all the service your company has provided for us. When we purchased this home we installed a gas fireplace (not from you) and it has never worked correctly. I have the vendor come in several times to repair it without success. I even contacted the mfg. of the stove and again had no success or resolution. A few months ago I could smell propane once again and I contacted White Mt. Oil to come take a look for me. Bill Wrigley was the person who arrived and thoroughly checked our system. He recommended changing out the old propane tank and he replaced the regulator and sniffed all potential problem areas. He was very through and was not going to leave unless he found the problem, which he did. The smell was coming from the fireplace, not the stove or the water heater. He ordered the correct parts and installed them. For the first time in 6 years we do not smell propane and the glass front on the fireplace does not smoke and haze up. Before Bill did his dogging my wife had to clean the glass on the fireplace every week. Since Bill corrected the problem we have not had to clean the glass once. I want to thank Bill and White Mt Oil for providing, what I call, great customer service and we will continue using White Mt. Oil & Propane in the future. Thank-you for listening. Happy customer. John, North Conway
Posted on: Sat, 23 Nov 2013 13:00:01 +0000
Trending Topics
Recently Viewed Topics
© 2015