We require a FEMALE candidate for the position of a Quality Analyst for our US/Canada based Technical Inbound Up-Selling Process. Job Description 1. Call Monitoring & Feedback to improve conversion / Troubleshooting efficiency. 2. Analyze defects and come up with correctives to turn around bottom performers. 3. Provide insights on how to improve conversion / sales. 4. Action plan to reduce AHT and Time taken to resolve issue. NOTE : Need to be flexible to work in Night shifts. Experience: Freshers Remuneration: - as per company norms Location:- Kirti Nagar, New delhi Cab facility available (both pick & drop) Walk in Venue : 40 DLF Industrial Area, Kirti Nagar Delhi opposite to Fun Cinemas, Nearest metro station Moti Nagar Timings : 8 pm to 11 pm (Monday to Friday) For any queries You can can contact the HR on 9958492969.
Posted on: Tue, 20 Aug 2013 17:42:16 +0000
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