We’re looking for experienced customer service people who have excellent English language skills – both written and spoken; Arabic and Russian would be a distinct advantage. If you’ve got loads of front-line customer service experience, you’re energetic, enthusiastic and are passionate about delivering a better customer experience, this could be the job for you. What positions are available? You’ll either be working at the airport helping our business class passengers in person or behind the scenes helping them on the telephone or via email. We’re also looking for a number of supervisory positions. All our positions are based in Dubai. Do I need qualifications and experience? Yes, we’re looking for a high school diploma or a university education if you’re looking at a supervisory role. It’s essential that you have at least two years’ experience in a customer service role or dealing with premium customers – a minimum of 5 years’ experience is required for the supervisor positions. Airline experience is not essential but would be an advantage, especially if you’re familiar with airport processes and procedures. Do I need to speak multiple languages? No, but it would be a distinct advantage. You must be fluent in written and spoken Arabic and English, English and Russian or English. What kind of skills and attitude are we looking for? We’re looking for good communicators (written and spoken). You’ve got to enjoy working with people and be prepared to own a customer’s problem as if it were your own. We’re expecting you to be self-confident and have great listening skills. We’re looking for people with natural energy that are happy working shifts and comfortable working with technology. Job descriptions Customer Service Agent (Airport) Customer Service Assistant Customer Service Supervisor When are the recruitment days and how can I be considered? We’ve holding a number of recruitment days; to participate, follow the instructions below: When: Monday 08 July 2013 at 07:30 Monday 08 July 2013 at 13:00 Tuesday 09 July 2013 at 07:30 Tuesday 09 July 2013 at 13:00 Where: Crowne Plaza Dubai, Sheikh Zayed Road (directions) What must I do:Send an email to RecruitmentDay@flydubai no later than 15:00 Sunday 07 July 2013 attaching the following information: •The date and time you’ll be attending •A covering letter explaining ‘what you believe good customer service should be’ (in English) •Your CV Important: You will not be allowed to participate if you have not sent your CV, covering letter and preferred time and date by 15:00 on Sunday 07 July 2013, even if you turn up on the day. . . Be part of the team that gets flydubai’s planes off the ground . Whether it’s planning routes, scheduling flights or working to develop the flydubai brand, you’ll be a vital part of our team. Your dedication and passion will be the driving force behind flydubai as we strive to become the region’s number one short-haul airline. You’ll constantly be looking for smarter and simpler ways to make things happen and to deliver a truly unique travelling experience to our customers. See the latest vacancies at flydubai . . The application process .. If you want to join the flydubai team, you can apply here on our website. If your application is successful you may be required to take part in interviews, group exercises and psychometric testing. We’ll also carry out reference checks. See the latest vacancies at flydubai . Working at flydubai .. • • • .. Current vacancies Senior Legal Advisor .. • • • • • • • • • • • • • • • • • • • • • • • • • • • • . Recruitment Advisor .. • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • . Recruitment Officer .. • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • . Recruitment Coordinator .. Department: Human Resources Closing date: 04 July 2013 Job purpose Supporting the Recruitment Advisors, this position will be primarily responsible for coordinating all administrative activities in relation to the recruitment of new staff and will act as final point of contact for new joiner and candidate queries before handover to HR. Responsibilities •Maintain the new joiner data base. •Prepare and maintain employee files. •Track and report key metrics designed to measure and predict staffing activity. •Ensure all joining formalities are conducted in a timely manner and any related paperwork is managed effectively. •Responsible for preparing and sending joining packs to new starters, including contracts and other related documentation. •Liaising and coordinating with all new hires by collecting all required information/document. •Schedule and prepare documentation for assessments and interviews as advised by the recruitment Specialist. •Regularly update the Recruitment Advisors on all activities and any foreseeable concerns that may arise. •Assist Specialist with posting vacancies on career page and third party job sites. •Liaise with appropriate external authorities as required. •Arrange tickets, visas and hotel bookings for candidate’s interviews. Qualifications •University degree preferred. •Excellent inter-personal skills, communication skills experience. •Good understanding of end to end recruitment lifecycle processes. •Excellent IT skills and knowledge (MS Office applications) essential, working with HR systems an advantage. •Effective communication skills in English and/or Arabic, both written and verbal, are also essential. Experience •+1 years’ experience in a Human Resources or Recruitment related role preferred. •Experience in the Airline industry, low cost carrier is an advantage. •Knowledge of the UAE labour law advantageous. Competencies •Exceptionally well organized. •Professional both in appearance and demeanor, friendly, outgoing, and personable. •Ability to use a methodical approach to getting stuff done, but also to think creatively. •Initiative and Commitment to achieve. •Teamwork. Click here to apply. We’re looking for experienced customer service people who have excellent English language skills – both written and spoken; Arabic and Russian would be a distinct advantage. If you’ve got loads of front-line customer service experience, you’re energetic, enthusiastic and are passionate about delivering a better customer experience, this could be the job for you. What positions are available? You’ll either be working at the airport helping our business class passengers in person or behind the scenes helping them on the telephone or via email. We’re also looking for a number of supervisory positions. All our positions are based in Dubai. Do I need qualifications and experience? Yes, we’re looking for a high school diploma or a university education if you’re looking at a supervisory role. It’s essential that you have at least two years’ experience in a customer service role or dealing with premium customers – a minimum of 5 years’ experience is required for the supervisor positions. Airline experience is not essential but would be an advantage, especially if you’re familiar with airport processes and procedures. Do I need to speak multiple languages? No, but it would be a distinct advantage. You must be fluent in written and spoken Arabic and English, English and Russian or English. What kind of skills and attitude are we looking for? We’re looking for good communicators (written and spoken). You’ve got to enjoy working with people and be prepared to own a customer’s problem as if it were your own. We’re expecting you to be self-confident and have great listening skills. We’re looking for people with natural energy that are happy working shifts and comfortable working with technology. Job descriptions Customer Service Agent (Airport) Customer Service Assistant Customer Service Supervisor When are the recruitment days and how can I be considered? We’ve holding a number of recruitment days; to participate, follow the instructions below: When: Monday 08 July 2013 at 07:30 Monday 08 July 2013 at 13:00 Tuesday 09 July 2013 at 07:30 Tuesday 09 July 2013 at 13:00 Where: Crowne Plaza Dubai, Sheikh Zayed Road (directions) What must I do:Send an email to RecruitmentDay@flydubai no later than 15:00 Sunday 07 July 2013 attaching the following information: •The date and time you’ll be attending •A covering letter explaining ‘what you believe good customer service should be’ (in English) •Your CV Important: You will not be allowed to participate if you have not sent your CV, covering letter and preferred time and date by 15:00 on Sunday 07 July 2013, even if you turn up on the day. . . Be part of the team that gets flydubai’s planes off the ground . Whether it’s planning routes, scheduling flights or working to develop the flydubai brand, you’ll be a vital part of our team. Your dedication and passion will be the driving force behind flydubai as we strive to become the region’s number one short-haul airline. You’ll constantly be looking for smarter and simpler ways to make things happen and to deliver a truly unique travelling experience to our customers. See the latest vacancies at flydubai . . The application process .. If you want to join the flydubai team, you can apply here on our website. If your application is successful you may be required to take part in interviews, group exercises and psychometric testing. We’ll also carry out reference checks. See the latest vacancies at flydubai . Working at flydubai .. • • • .. Current vacancies Senior Legal Advisor .. • • • • • • • • • • • • • • • • • • • • • • • • • • • • . Recruitment Advisor .. • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • . Recruitment Officer .. • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • . Recruitment Coordinator .. Department: Human Resources Closing date: 04 July 2013 Job purpose Supporting the Recruitment Advisors, this position will be primarily responsible for coordinating all administrative activities in relation to the recruitment of new staff and will act as final point of contact for new joiner and candidate queries before handover to HR. Responsibilities •Maintain the new joiner data base. •Prepare and maintain employee files. •Track and report key metrics designed to measure and predict staffing activity. •Ensure all joining formalities are conducted in a timely manner and any related paperwork is managed effectively. •Responsible for preparing and sending joining packs to new starters, including contracts and other related documentation. •Liaising and coordinating with all new hires by collecting all required information/document. •Schedule and prepare documentation for assessments and interviews as advised by the recruitment Specialist. •Regularly update the Recruitment Advisors on all activities and any foreseeable concerns that may arise. •Assist Specialist with posting vacancies on career page and third party job sites. •Liaise with appropriate external authorities as required. •Arrange tickets, visas and hotel bookings for candidate’s interviews. Qualifications •University degree preferred. •Excellent inter-personal skills, communication skills experience. •Good understanding of end to end recruitment lifecycle processes. •Excellent IT skills and knowledge (MS Office applications) essential, working with HR systems an advantage. •Effective communication skills in English and/or Arabic, both written and verbal, are also essential. Experience •+1 years’ experience in a Human Resources or Recruitment related role preferred. •Experience in the Airline industry, low cost carrier is an advantage. •Knowledge of the UAE labour law advantageous. Competencies •Exceptionally well organized. •Professional both in appearance and demeanor, friendly, outgoing, and personable. •Ability to use a methodical approach to getting stuff done, but also to think creatively. •Initiative and Commitment to achieve. •Teamwork. Click here to apply.
Posted on: Sun, 07 Jul 2013 04:25:03 +0000
Trending Topics
Recently Viewed Topics
© 2015