Who is looking to join an award-winning company? We are currently seeking a full-time Hospice Liaison candidate. The Hospice Liaison has the primary responsibility of handling all calls from hospice accounts pertaining to new orders, reorders and equipment pick-ups. This position also requires the ability to investigate and problem solve when necessary any concerns communicated by the hospice contact regarding deliveries and product availability. A large degree of professionalism courtesy, confidentiality and follow through is imperative to this role. An additional responsibility of this position is to work closely with the Client Accounts staff and the Sales staff in order to communicate identified billing concerns and/or business opportunities. Qualifications - High School diploma or equivalent required - Excellent phone and customer relations skills - Minimum 3 years related experience in customer service, preferable in the healthcare market - Excellent organization and time management skills - Familiarity with various computer software programs as needed for position This role is expected to demonstrate excellent customer service skills, maintain a professional image and adhere to all HIPAA, Joint Commission and Home Care Medical policies and procedures. Demonstrating the values of Home Care Medical, Respect, Integrity, Dependability and Excellence, is expected in all personal and professional interactions. To apply, please visit our website: homecaremedical/careers/open-positions/
Posted on: Mon, 26 Jan 2015 03:15:56 +0000
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