community manager – portuguese (m/f) – germany . Goodgame Studios is Europes fastest growing gaming company and one of Germany’s most successful technology businesses. With more than 1100 employees at our headquarters in Hamburg we develop innovative online games which are played by more than 230 million players in 25 languages across more than 200 countries. Our talented, motivated team of experts and newcomers forms the basis of our success. Become a part of the success story and apply now! As a Community Manager – Portuguese (m/f) you will be in contact with our Portuguese-speaking customers across a wide range of channels such as our own game forums and Facebook fan pages. You will be tasked with regularly providing customers and fans with information and answering their questions to maintain and develop their loyalty to our products. YOUR JOB: ● Offer comprehensive customer care and community administration in forums, chat rooms and on social media platforms ● Act as the link between the community, our product managers, the developers and our Quality Assurance ● Analyze player structures and player behavior, produce statistics and reports on community feedback (suggestions for product improvement, bug statistics, etc.) ● Develop and implement growth strategies to expand the community and strengthen customer loyalty ● Plan and organize in-game events, community actions and real-world meetings ● Your goal: customer acquisition and customer loyalty in the Portuguese market YOUR PROFILE: ● You have native-speaker level knowledge of Portuguese as well as good written and spoken English; knowledge of German and other languages is an advantage ● Ideally experience in community management in the gaming industry either through internships or private involvement ● A passion for (online) games ● A very high standard of service and familiar with games ● Able to think outside the box to solve problems ● Strong communication skills and an open and friendly character WE OFFER: ● An exciting job where you can assume responsibility and develop professionally ● A dynamic team with friendly, highly-qualified colleagues from all over the world ● Strong, sustainable growth and fresh challenges every day ● Flat hierarchies and short decision paths ● A culture of mutual respect and an outstanding working environment ● Further training with workshops, language courses and technical reference works, a healthy work-life balance, regular team events, sporting and leisure activities and much more! Hamburg is one of the most beautiful cities in the world and provides a fantastic range of leisure activities as well as a great nightlife. A maritime atmosphere and its Hanseatic cosmopolitan flair enable an especially high quality of life – and safety. We will make relocating simple, help you find a flat and make it easy for you to get to know your new home town. Empresa: Goodgame Studios Local: Hamburg, Germany Tipo: Full-time; Registo | Login: Para responder a esta oferta terá primeiro de se registar ou fazer login. Ver oferta de emprego em cargadetrabalhos.net/#ixzz3Oso3Yuih cargadetrabalhos.net | emprego na área da comunicação goodgamestudios/careers/career-at-goodgame/
Posted on: Thu, 15 Jan 2015 10:02:48 +0000
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