job at TAMU-CT link: https://tamuctjobs/applicants/jsp/shared/position/JobDetails_css.jsp?postingId=139013 Posting Number: 0000363 Position Title: Business Coordinator Position Type: Staff Pay Rate (includes Benefit Replacement Pay if eligible): $27,424 Department: IT Services Duration of Position: Full Time Job Summary/Basic Function: The Business Coordinator assists with the business operations of the Information Technology department to include processing technology related purchase requests from all areas of the University, assisting with vendor research, obtaining quotes, developing requisitions, and processing invoice payments. This position is responsible for maintaining departmental records (paper and electronic), performing inventory control and tagging, assisting with budgetary reporting, and maintaining hardware, software, and support contracts. The Business Coordinator will assist with helpdesk support by answering the departmental telephone, greeting and assisting end users as needed, and distributing support questions and work request tickets to the appropriate technician. In addition, this position is responsible for operational coordination such as developing communications materials for our end-user community and coordinating with all internal departments and external stakeholders. Duties are performed under the direction of Information Technology Services management. Knowledge, Skills and Abilities: Minimum Qualifications: Bachelors degree and 2 years of directly related work experience in a business office and customer service environment OR any equivalent combination of higher education and 4 years of directly related work experience in a business office and customer service environment. 2 years of experience with purchasing and accounts payable processes. 1 year of experience with records management and inventory control processes. Experience with current Windows and MS Office operating systems and applications. Preferred Qualifications: 2 years of experience working in a higher education institution. Experience with budget and financial systems, inventory control systems and service desk software tools. Posting Date: 12-23-2014 Closing Date: Special Instructions to Applicants: Texas A&M University-Central Texas was born in the spirit of community cooperation on May 27, 2009 as a member of The Texas A&M University System, one of the largest systems of higher education in the nation. A&M-Central Texas is a military friendly, upper-level institution offering bachelors and masters degrees for lifes next chapter. Males, age 18 through 25, must be properly registered with the Selective Service System to be eligible for hire. This position is designated as a security sensitive position and requires a satisfactory criminal history background check. In order to comply with federal export control regulation, applicants must be a U.S. citizen, lawful permanent resident, temporary resident, refugee or asylee to be considered for this position. Proof of education required upon hire. Texas A&M University-Central Texas, a member of the Texas A&M University System, is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer and Educator and is committed to excellence through diversity. Physical Demands While performing the duties of the job, the employees are required to walk, sit, stand, and use hands to use tools or controls, reach with hands and arms, talk and hear. The employee must have the ability to occasionally lift and/or move up to 25 pounds. Work Hours: Mon-Fri; 7:30am - 4:30pm Required Applicant Documents: Resume Cover Letter Proposed Job Duties 7 Records Description of job responsibility/duty Percent of total time Oversees acquisition related activities including: researching hardware and software costs, developing requisitions, gathering vendor quotes, placing of orders, prepares invoice payments, and tracking IT related orders. Interacts with personnel in other offices, as needed, to obtain information and/or provide related services on behalf of the office. 35 Maintains records of vendor and intradepartmental communications sent/received, purchase requests, vouchers, invoices, and payments. Maintains a variety of files to include those related to hardware, software, and support contracts. Maintains departmental accounts in various expenditure categories including keeping track of and maintaining records for various IT budget accounts. Prepares or assists in the preparation of correspondence and financial, budget, and inventory reports. 15 Assists with the equipment inventory processes for all technology related equipment tracked by the University. Includes receiving new equipment, tracking packing slips, documenting new equipment into the inventory system, assigning department ownership, creating University identification tags, and assisting with the annual inventory survey. 15 Assists with the coordination of telecommunications maintenance and services requests. Assists with the telecom billing software and prepares assorted telecom reports. Assists with the processes used for hiring new staff to the department. This includes scheduling interviews, gathering and submitting paperwork necessary for processing by employee services, and assisting with the processes related to departmental payroll. As needed, assists with the scheduling of part-time employees in the department. 10 Assists with the operation of IT helpdesk support functions by monitoring departmental email, answering departmental telephone, greeting and assisting users to the department, and distributing work request tickets to appropriate technician(s). Duties will be performed with an attitude towards customer service satisfaction. 10 Assists in the creation and delivery of department wide communications to include but not limited to general updates, process changes, notifications, and technology alerts. Prepares handouts, guides, and other communications needed for changed or new processes and procedures within the IT department. Assists with keeping departmental webpage up to date. 10 Performs other related duties as required. Participates in training and professional development activities. 5 Return to Search Results If you need to edit your application information before applying for a position, please login and click on the Manage Applications link on the navigation bar to the left. You will not be allowed to change your application information after you have applied for a position.
Posted on: Fri, 02 Jan 2015 22:20:21 +0000
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