#rofl 1) #twitter 2) Ability to detect sarcasm and false positives The U.S. Secret Service (USSS) is seeking quotes for a computer based annual social media analytics subscription with the following attached specs. [...RFP...] 3. 0 OBJECTIVES Procure a social media software analytics tool with the ability to: Automate the social media monitoring process; Synthesize large sets of social media data; Identify statistical pattern analysis; Visually present complex data in a clear, concise manner; and [...] 5.0 SPECIFIC REQUIREMENTS The software tool must possess the following capabilities/functionality: Real-time stream analysis; Customizable, keyword search features; Sentiment analysis; Trend analysis; Audience segmentation; Geographic segmentation; Qualitative, data visualization representations (heat maps, charts, graphs, etc.); Multiple user access; Functionality to have read-only users; Access to historical twitter data; Influencer identification; Standard web browser access with login credentials; User level permissions; Compatibility with Internet Explorer 8; Section 508 compliant; Ability to detect sarcasm and false positives; Functionality to send notifications to users; Functionality to analyze data over a given period of time; Ability to quantify the agencys social media outreach/footprint; Vendor-provided training and technical/customer support; Ability to create custom reports without involving IT specialists; and Ability to search online content in multiple languages.
Posted on: Wed, 04 Jun 2014 08:10:33 +0000
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