when corporate America sees no more value in their customer base - TopicsExpress



          

when corporate America sees no more value in their customer base and treats them like common nobodies . when customer come first goes out the window and shareholders and profits come first !!.....................customers like their injured employees at Target stores Inc. , your seen as disposable commodities !!................worthless to them !!!....................why your closing all your Canadian stores ??? Consumer News Consumer Resources Search Log In ConsumerAffairs Write a Review -------------------------------------------------------------------------------- Target Stores Overall Satisfaction Rating ☆☆☆☆☆ ☆☆☆★★ Based on 352 ratings out of 878 reviews 5 stars 3 1% 4 stars 1 0% 3 stars 4 1% 2 stars 42 12% 1 stars 302 86% show rating distribution Compare Retail Stores Research top Retail Stores recommendations on ConsumerAffairs Compare Companies Tell us about your experience with Target Stores: write a review Share this page facebook twitter google+ email link Target Stores Home > Shopping > Retail Stores Are you this business? Learn about ConsumerAffairs for Brands! Consumer Complaints & Reviews 878 Consumer Complaints and Reviews see all Most Helpful5 Stars4 Stars3 Stars2 Stars1 Stars Carrie of Mississauga, ON on Jan. 6, 2015 Satisfaction Rating ☆☆☆☆★ My daughter bought the water bottle pictured below at the Target in Battle Creek, MI. The label said backpack friendly and leak-proof flip lid. She put the water bottle in her backpack with her laptop and the bottle leaked and ruined the laptop. We had to pay for data recovery and a new laptop, over $2,000. After going back and forth with both guest services representatives and the manufacturers rep for months, Target said the manufacturer was liable and the manufacturer said they were not liable. I have been a Target customer for years and calculated that Ive spent over $11,600 at Target stores in the past two years alone in the US. So much for goodwill towards loyal customers. You would think they would at least offer some sort of gift card or credit on my Redcard for all the turmoil and loss this caused to a loyal customer. I will be cutting up my Redcard and not shopping there anymore. add your response Helpful?YesNo patty of Indianapolis, IN on Jan. 4, 2015 Satisfaction Rating ☆☆☆☆★ Called the Target in Greenwood Indiana on November 25th to make sure they had the Frozen comforter in stock as it showed on line. I was needing to buy several as I was shopping for a charity tree that I had pulled several names from. When I arrived at the store, I found several comforters on the shelf. I placed them in my cart and pushed them to the front customer service desk. I asked the lady if I could leave the cart there while I finished shopping, as the cart was full. When I arrived back to the customer service desk, there were several employees waiting for me there. As I walked up to get my cart, a young woman walked up to me and grabbed the cart out of my hands. She stated that she could not allow me to purchase the items as they were in the black Friday ad. Standing in disbelief, I commented to the lady that it was Tuesday, and that the item was on the shelf. I commented that if the item was for black Friday, then it should not have been on the shelf. I commented that I called before I came and that I was willing to pay full price for the item, yet she was wanting to take it away from me and sell it on Friday for almost half the cost. I asked for the manager, and she stated that she was the manager. I asked for a district manager’s name and number as well. I was told that his name was Salim. I asked for a last name and number, but was told that information could not be given to me. I was told that I could call the customer service number. First I must say that even Wal-Mart offers the district manager’s name and number. Also I must state that I did leave the store and called the customer service number immediately where I sat on hold for over 15 minutes, only to be told that there was no one that could help me at that time, and to call back in the morning. (Seriously) Therefore all being said, Target has lost its customer service edge. I found Wal-Mart to provide better customer service than Target during the 2014 holiday season. How sad is that. Maybe that is why Target is needing to start closing stores in 2015? add your response Helpful?YesNo T. E. of Moscow Mills, MO on Jan. 3, 2015 Satisfaction Rating ☆☆☆☆★ I placed an order for a camera on Dec. 12, promised to be delivered by Dec 24. They charged my credit card on Dec 19. I never received the package. UPS has never received the package. Called customer service on Dec 24, and they claimed there is nothing they can do until 6 business days. I had to go all over on Christmas Eve to locate my daughters Christmas present. All I wanted was to cancel my order. So I call again on New Year’s Eve, and they tell me they can’t locate a manager to do a refund. They gave me a case number and said call tomorrow. So I call the next day and first the lady gets my info and transfers me to a manager. So he tells me that he cant do anything for 9 business days! I argue with him just wanting my order cancelled. He actually hangs up on me! So I call back 4 more times, keep getting transferred over and over. Finally a lady says she is getting this taken care of and going to transfer me to a manager for approval, lol! So nobody answers. She explains they aren’t available after 10pm. OMG I had been on the phone for over an hour trying to get this done, which I started my call at 9pm. She gives me another case number and says call back tomorrow! I had enough with all this! She tells me there is nothing she can do and couldnt locate manager - explaining all this while in the background they are laughing! I was so mad by the end of this conversation! I will never set foot in another Target store or shop online with Target! Luckily I finally decide to call Discover whom they charged very fast to an item I never received. Discover has excellent customer service and they are taking care of all this. Target has the worst customer service, and whom English is their second language! When customer service people start hanging up on their customers and cannot resolve any issues, they need to get their act together. THANK GOODNESS FOR THE PEOPLE AT DISCOVER CARD WITH THEIR OWN LEGAL DEPT! add your response Helpful?YesNo Jessica of Abingdon , MD on Jan. 3, 2015 Satisfaction Rating ☆☆☆☆★ I bought a dress online, received an email. It was delivered, but it was not delivered to me. Contact Target and told them I did not receive the package. They would not issue me a refund until Christmas day. Too late, tried blaming the post office and said that the post office was holding the package. I spoke to my local post office who were very helpful and friendly. They even followed up to see if the package ever showed up. Needless to say Target did not treat me with respect and I lost 3 hours of my time to finally receive a refund. Thought they valued their customer, I was so wrong. add your response Helpful?YesNo lavender of Oceanside, CA on Jan. 2, 2015 Satisfaction Rating ☆☆☆☆★ When I moved into a new apartment I ordered a living room chair and small dining set from target. I used the address and apartment number that was written on my lease as the delivery address, but later found out the apartment number was wrong. When I contacted Target to straighten the matter out I was told there was nothing they could do to change the shipping information. The customer service operator essentially said that Target processes so many orders that they cant keep track of all of them and if anything I should just let my neighbor know to expect my furniture at their apartment. When I did finally receive everything I discovered the dining set came with duplicate left legs for one of the chairs, instead of a left and right leg. Since I had already assembled most of the set I called Target customer service again and was told Target has no responsibility to ensure the quality of the product they sold and I should contact the manufacturer to rectify the situation. When I refused to accept this the operator finally agreed to look into the situation further and put me on hold for several minutes. When she came back on the line she claimed she couldnt hear me anymore and then disconnected the call. Of course I called back again, and was furious. I tried to remain calm when the next operator picked up my call. She at least seemed to make an effort to look into the situation, but ultimately told me my problem was too advanced for her department and I would have to call back the next day because the only department capable of handling my issue was closed. By then I was done dealing with Target customer service and ended up taking the partially assembled dining set back to an actual target store for a refund. Not only did I find most of the people I dealt with over the phone to be rude, but they also had zero sense of how to deliver good customer service. I will never order anything from target again. add your response Helpful?YesNo Howard of Melbourne, FL on Jan. 1, 2015 Satisfaction Rating ☆☆☆★★ At Christmas they have tons of Bikes but no bike tires or tubes. They have a few but really nothing that fits the bike I just bought there..Really!!!! And car stuff - forget it, not even car batterys....A half a row of car stuff. Its a store that has nothing you can really use to fix anything. No garden area at all. No weed wackers, no nothing for outside, just a real bad store. You ask them do you have this..No, Do you have this..No, Do you have this...No, on and on. Who runs this Melbourne fl Target store anyway...Must be a real clueless person. The only thing they stock good is TVs and Video games. add your response Helpful?YesNo Gordon of Chandler, AZ on Dec. 31, 2014 Satisfaction Rating ☆☆☆★★ In the Target store in Chandler AZ, a Vizio 42 television had a temporary price cut advertisement on the display of $349.99, RedCard price $332.49. The item was not in stock at the location, although was advised that the location at Baseline and South Mountain had 3 available. I asked if they could bring one to this location and was told me that they do not offer this service. After arriving at that location, they had no TVs. No rain checks are allowed, the same price is not offered on the web site. There is no way of purchasing this item at the price reflected in the store and believe it should be removed from the shelves of Target. This I believe is total false advertising. add your response Helpful?YesNo L. Donovan of Aurora, IL on Dec. 30, 2014 Satisfaction Rating ☆☆☆☆★ Well before Christmas I ordered a DVD player on Target. I waited, and waited, and well after Christmas I checked and even though they created a UPS tracking number, they never sent a package to UPS. They did, however, bill my credit card. When I complained online, as I was talking to them I received an email instructing me as to how to return the DVD player that they never sent to me. When I mentioned that, I was told that they couldnt handle it and they disconnected. When I called their customer service, they again refused to ship the package, but offered a refund to my card, which was no longer active. Since I couldnt receive a refund, I asked for the shipment instead, but they refused and eventually just hung up the phone on me. So Im out the money and never received anything at all. add your response Helpful?YesNo S of Tampa, FL on Dec. 28, 2014 Satisfaction Rating ☆☆☆☆★ We went to Target specifically to get the Ad. Employees did not have a copy, could not understand the terms of the Ad once provided, and when the employee reached out to the manager for help, he was rude to her, splashed product on us by slamming in on the counter and then threw a box of product at us. The store leader tried to fix the problem by offering a $20 gift card to us after being assaulted not once, but 2 times in the same visit. After multiple calls to the corp office regarding the assault and insult, 2 months later and NO communication from corp office. Truly unbelievable!! add your response Helpful?YesNo Mary of San Ramon, CA on Dec. 27, 2014 Satisfaction Rating ☆☆☆☆★ I am an avid Target consumer. This Christmas I was at Target almost every other day purchasing food, toys to give away, and presents for family. Unfortunately, with so many purchases, I was unable to locate the Target receipt and was given no activation receipt. I bought a Target Gift Card for my niece this Christmas in San Ramon, California and charged the amount to my Target REDcard Credit Card. My niece tried to redeem her Target gift card today and was told there was a zero balance. The Target cashier checked the balance twice and it was still a zero balance. My niece contacted me today (day after Christmas) before noon and conveyed the disappointing news. I called the Target REDcard credit card to find if Target itemized my purchases so that could discover if I was charged for the gift card or if the gift card was activated. I was told they do not have an itemization of my purchases so cannot tell me if I had purchased a Target gift card. Target Redcard credit card services told me to call the Gift Card department. The Target gift card services department told me to ask my niece to scratch off the silver part behind the card so they could check the balance of the card. This will look like as if she used the card. If Target store already checked the balance then I do not understand why we would have to scratch off the silver part behind the card to check the balance. I was hoping that if I purchased a Target gift card with a Target credit card that Target would have details on when/what was bought. If Target can identify purchase details, Id want to them to investigate my account. add your response Helpful?YesNo April of Little Rock, AR on Dec. 26, 2014 Satisfaction Rating ☆☆☆☆★ Customer service supposedly refunded $511.21 and this is where the trouble started. After checking for 2 days, the refund has never appeared back on my credit card so I looked at receipt # **. It appears I was only being credited back for $369, instead of $399 I paid. I understand if I had opened it or if I came back days later BUT per time stamps on receipts, only 29 minutes passed from original purchase until completed refund AND the target employee gave me something other than what I requested multiple times. I was returning item in exchange for CORRECT iPad so I should warrant FULL credit. When the rude customer service employee went to ring up the correct iPad Air 2, she refused to honor the price match that I was originally afforded. She said Micro Center was not on the list and she would not honor the price match even though it was honored 29 minutes earlier. She called manager and he asked what the price was. Manager refused to honor price match because he did not like the price. The customer service rep treated me as if I was a thief trying to steal something. So I left and went to Best Buy that honored the price match without hesitation. I want the $30 back that Target stole from me when I had to return the iPad due to the ignorance of the Target employee. I also demand to have my $511.21 refunded immediately. add your response Helpful?YesNo VINCENT of Los Angeles, CA on Dec. 24, 2014 Satisfaction Rating ☆☆☆☆★ I bought Jordan 13 for $200+ and they DID not work out as expected so I went back to return them and been told all raffle items are non-refundable. I wish someone have explained that before I paid for it. So I ask for store credit instead and they said they cant because I can only do exchange and it has to be the same price and should not be a retro shoes. They kept telling me its written on the receipt. And I told them the receipt doesnt come out until I pay and been told they cannot do anything bout it. Worst costumer service and policy ever. add your response Helpful?YesNo Sohail of San Ramon, CA on Dec. 24, 2014 Satisfaction Rating ☆☆☆☆★ Received a gift card from target and tried to purchase a gift for my friend days before Christmas. Now neither stupid net 10 or target want to fix the problem. Instead I got to wait weeks before I get my money returned. I will not shop at target or deal with the ** phone company around net 10 (tracfone) for the rest of my life. If you get a target gift card, be forewarned that it cant be used with purchases outside of the target network even if it has a master card emblem. All these dumb tricks on consumers equals consumers that will spend their hard earned money elsewhere... haha!! add your response Helpful?YesNo PAUL of Columbia, SC on Dec. 24, 2014 Satisfaction Rating ★★★★★ I visited the Target on Harbison Blvd., Columbia SC, on 12/23/2014. I had one remaining Christmas present to purchase. Here it was! While shopping, it was evident that the store was exceptionally clean, neat, and well merchandised. Many registers were open, so the checkout experience was great. Items were easy to find because they were intelligently grouped. The best thing about the visit was the cashier named Summer. Keeping in mind this was a very hectic and demanding day for retail associates, Summer was warm, friendly, and professional. I complemented her and she thanked me for the positive feedback. If I owned my own business, I would hire her in a second. Great job... Target has just gained a repeat customer. By the way, all of the sale items were well-stocked! add your response Helpful?YesNo paul of Louisville, KY on Dec. 24, 2014 Satisfaction Rating ☆☆☆☆★ Ordered Christmas gifts on 12/8. As of 12/23 they have not arrived. Called customer service center 5 times. They dont know where they are. Was disconnected 3 times. Not one person could speak plain English. They just dont care. Filed complaint with paypal. They havent even responded to them. Never use Target. The worst I have ever dealt with. add your response Helpful?YesNo damitra of Elk Grove, CA on Dec. 22, 2014 Satisfaction Rating ☆☆☆☆★ I purchased a gift card from Target in the amount of $1485 and I went to use it and there was no money there so I spoke with Target about the matter and they investigated. Target had a video of someone purchasing a gift card with my gift card in southern CA and I live in northern CA. Target had the choice to delete the card as they had the information on the new card and they did not. I filed a police report and they did nothing. I returned to Target and purchased another gift card for $200 and I received a card with no money on it so I returned and they played the video back and the cashier gave me a zero balance card and threw another card in the trash and that card was cashed. It looks like an inside job. add your response Helpful?YesNo a. c. of Greensboro, NC on Dec. 22, 2014 Satisfaction Rating ☆☆☆☆★ Getting married in 4 months and went to the local Target where we registered to finalize the registry and make sure we have everything we want/need on there. We started our registry months ago and had a problem with the scanning device not working. We went up to the desk and had it switched out, then everything worked fine. We went back to the Target yesterday and not only were the employees very unhelpful and clueless but the scanning guns used to scan items to add to the registry were ALL DOWN. They worked for a while and we were able to scan a couple items then it quit working. I went up to the service desk 3 times for help and the employees had no idea what was going on. Luckily it saved all of our items we had scanned previously. Also tried adding things from the Target website and like the scanning device, it worked for a few minutes then didnt. EXTREMELY FRUSTRATING. We like Target, but this has been the biggest hassle we have ever encountered. When the time comes for us to create a baby registry, we will NOT be using Target at all. I would advise folks to stay away from Target, at least for registries. add your response Helpful?YesNo ginza of Orlando, FL on Dec. 22, 2014 Satisfaction Rating ☆☆☆☆★ I ordered my gifts for my nephew online with free shipping by 12/24. Once I ordered I got email that shipping date will be late. Thats ok... Next problem, I ordered my niece toy for pick up at store in New York (I live in Florida)... When my sister went to pick up they said that the product is not available in the store. I got email confirmation that my order is ready few days ago... Target sucks. add your response Helpful?YesNo C. K. of Marshfield, MA on Dec. 21, 2014 Satisfaction Rating ☆☆☆☆★ On Dec 8, 2014, I placed an online order with Target (Crosley Turntable). Credit card was charged on Dec 12 and package was transported to UPS for shipment with an estimated delivery date of Dec 17. I was given a UPS tracking number which was extremely handy on Dec 19 when my package was nowhere to be found. Turns out that my package never left Targets warehouse and this morning they cancelled the order because they are now out of stock! How can they charge your account and give you a UPS tracking number when your package never leaves their warehouse? Bogus business tactic Target.. never again! Oh and Merry Christmas. You just ** mine. add your response Helpful?YesNo raychel of Mohnton, PA on Dec. 20, 2014 Satisfaction Rating ☆☆☆☆★ Recently I have had some not so pleasant experiences with target. I purchased a 50 ct box of ornaments for $15 and started decorating my to discover many of the ornaments were damaged. Either dented, scratched, missing color, glitter, etc. My tree probably has about 25 of the 50 on it. Customer service says, Oh just exchange them. Well I went back to do grocery shopping and decided to check them out again and inspected the boxes. Well pretty much every box had damaged ornaments. So what would have been the point of exchanging them? The rep wasnt getting it so I took it as a loss. I wasnt going to take all the ornaments off and have the tree just sitting there undecorated. Issue number 2. Saw the brand big slice fruit pouches on cartwheel for 50% off so decided to take a trip out to get some because my daughter loves them. Got to the store and score! They were also on temp price cut. Purchased them on Dec 18th. Went to open one up today and checked the exp. date because I was going to feed them to my daughter and good thing I did because the exp. date was Dec 16th. Two days passed and they stayed on the shelves. Was this a coincidence? They were on cartwheel and price cut because target wanted them gone and thought they could trick some people??? Thats a bit shady. Number 3. Went today to purchase a toy for my daughter for Christmas because it was on sale. Checked my closet store. Yes! In stock. No, just kidding. Got to the store and none on the shelf. Asked someone to look in the stockroom for me. He led me to the aisle they are located and refused to go look in the back. So I found another employee and he looked it up for me. Im told they had 3 on the shelves. And one in stockroom. The employee was dumbfounded when he led me to the aisle to find there were none there. He called the stockroom and they say yeah we have one. Well it never made its way out to me. Now I dont know if they were purposely not selling this because it was ringing up $35 less than the online price because it was supposed to be salvaged. So I went to another target that had it in stock. And the exact same thing happened. I dont know what the issue is lately but I will definitely not be returning to target until after the New Year. Seems like the holidays got these employees and reps in a frenzy!!! add your response Helpful?YesNo Kathryn of Plantation, FL on Dec. 19, 2014 Satisfaction Rating ☆☆☆☆★ On 11/26/2014, I ordered a Wii U Console on Target. On 12/1/2014, I received an email notification that my package had been delivered. When I arrived home, I didnt have a package so I contacted Target Customer Service. I was advised that sometimes these notifications go out early and to call back by 12/4/2014. When I didnt receive the package by 12/4/2014, I called back and opened an investigation with Target who was suppose to call me back. I didnt receive a callback so I contacted Target Customer Service again on 12/6/2014 to discuss my situation. It was then I was advised that in Targets Terms & Conditions it states that, the risk of loss for and title to products purchased on the Site passes to the purchaser upon delivery to the carrier so it is not their policy to refund or replace the missing item. I immediately called UPS to open an investigation with them. The UPS Customer Service representative advised me that if they are unable to find the package in 8 to 10 days they will most likely refund Target for the missing merchandise and shipping costs. When I called back and demanded to know why its Targets policy not to refund or replace missing merchandise when theyre most likely getting a refund from UPS, I was escalated to a supervisor who assured me that Target would help once the UPS investigation was complete. I called back on 12/18/2014 to find out the status from Target. Once again, they quoted their policy not to refund or replace missing merchandise. The customer service representative refused to provide corporates phone number. She refused to provide me with the investigators name, email or phone number, she refused to escalate me to a supervisor and only was willing to provide me with a PO Box that I could write a LETTER to. Its seven days till Christmas and my Wii U Console is still missing. I have no idea at this point if Target is even going to give me a refund or replace the item even after UPS finishes their investigation. add your response Helpful?YesNo Marcel of Bowling Green, OH on Dec. 18, 2014 Satisfaction Rating ☆☆☆☆★ Trying to buy online on Dec 18, 2014 a Peg Perego John Deere Farm Tractor with Trailer as a Christmas present for my son. Cannot be shipped to stores and you cannot change the shipping speed in particular for this item. Estimate delivery time 12/24-12/30, that means you will not have it for Christmas. Online customer service cannot help either, very rigid way of conducting business. I will have to spend 300$ buying from somebody else. add your response Helpful?YesNo darrin of Los Angeles, CA on Dec. 17, 2014 Satisfaction Rating ☆☆☆☆★ Whatever you do, do not shop at Target or especially Target. They have stolen $600.00 from me for an item they supposedly sent to me but I never received and now they will not refund me because I have no proof I didnt receive it and the shipper UPS said they did deliver it. So they get away with stealing my money because whenever I call them, they say there is nothing they can do and refuse to give me any help! I have even hand wrote a letter and mailed it to the executives of corporate in hopes they could do something, like use the insurance every company has these days to help me get my item or money back but they ignore me and are no help! So go to any company or shop other than Target! Im not a fan of Walmart but rather go there than deal with Target ever again! add your response Helpful?YesNo Susan of Alabaster, AL on Dec. 15, 2014 Satisfaction Rating ☆☆★★★ As much as I appreciate that I was able to score a $229 value camera on a sale for $99, I am quite angry at Target now because when I went to buy the protection plan, lets just say selling a plan based on what you paid rather than the value will have plenty of people screwed. So now if my new camera needs replacing, I will only get $99 for it, and it would have to pay over $100 additional to replace the thing. What the heck is that about? I have now sworn to never buy another product from Target that might need a protection/replacement plan because clearly I will be screwed big time if I ever actually needed to replace it under their plans. add your response Helpful?YesNo sravan of New Castle, DE on Dec. 15, 2014 Satisfaction Rating ☆☆☆☆★ I have purchased Apple iPad Air 2 on exciting holiday time in Target with $499 ($359 item price + $140 e-gift card). I wanna gift and my sister preferred some other item so I decided to return the item and walked to store. Surprised with their words. They can refund only item price $359, not gift card amount, and they suggested me to call customer service. I was hoping this will sort out with customer service. The customer service looked at my order and even they said the same - cannot refund the gift card amount. Where Im expecting full refund for my purchase. I know in this country, every merchant put more than 100% efforts for customer satisfaction. I lost patience with customer service and requested the e-gift card amount also credit on my card. After they put my call on hold couple of times to check status and finally they acted like they were not able to hear me on call, they said, Hello, hello, hello, and disconnected by customer service. I was very angry on how Target treat customers. Simply they are holding my 140 bucks and they are enforcing customers to purchase in their store which is not at all fair. In fact, holy **, Im not gonna give up on my money. Raised complaints through Paypal and AMEX. Hope they are gonna screw Target and get my money back on my card. add your response Helpful?YesNo Tracey of Southaven, MS on Dec. 14, 2014 Satisfaction Rating ☆☆☆☆★ The November 2014 Black Friday ad clearly post you get an $80 gift card with purchase of the Apple iPad mini 16GB. I purchased online at the time the ad took in effect on Thanksgiving day Nov. 27, 2014 and was shown the gift card would be mailed to me. Two weeks later I havent received the gift card so I called online customer service and they denied any promotional GC for that particular product but yet I could see it right in front of me in their ad which can also still be found online. This is false advertisement. This product is offered at other stores much cheaper but the gift card offer is why I purchased through Target. Isnt this against the law? Why advertise and not honor it? I believe something should be done about this! add your response Helpful?YesNo Linda of Colonial Beach, VA on Dec. 13, 2014 Satisfaction Rating ☆☆☆☆★ I purchased an item (Barbie dream house) from Target on 29 Nov 2014. Email from target assured me the delivery will be between 12-5-14 - 12-10-14. On yesterday 12-12, I called Target seeking info on my purchase since I had not received any additional information from them. I was told after 2 phone calls and talking to a supervisor to wait 2 -3 more business days to see if I get it. Well...since it is a Christmas purchase I inquired about the refund in case it doesnt come so I would be able to purchase the item somewhere else. The amount of the purchase is $127.40. I was told by the supervisor since I paid via pay pal I could only get a gift card or a store credit! By this time Im furious... add your response Helpful?YesNo Juanita of Tukwila, WA on Dec. 13, 2014 Satisfaction Rating ☆☆☆☆★ Well this happen to me twice once 2 months ago. I got some milk from there and it was expired. Called the manager and he didnt know when milk expires. Then yesterday my kids went and grocery shop and my son got some ice coffee and that was expired to then the manager said shell fix it but then when we went back down, the employees was giving us a big hassle thats not right. We didnt ask to buy this expired milk. Im done with them. Guess Ill have to shop elsewhere. add your response Helpful?YesNo Stephanie of Sacramento, CA on Dec. 12, 2014 Satisfaction Rating ☆☆☆☆★ Target Riverside - Worst experience at this Target. Their customer service was horrible and the management did not handle my issue with any professionalism. Their management seem very inexperienced, although I have opted to shop anywhere else due to the distance of this Target store I must say that every time I visited this target store it was filthy. Also Target should not try and become a grocery store. The food there seems to be expired or close to expiration. Many times I have attempted to buy yogurt there and almost 90% of the yogurt on the shelf was expired or would be expired within that day. Aside from not having the fresh grocery, every time I go there for something specific they would always be out of stock and their employees would not check back for it or even suggest looking at a different target store for me. My experiences at this target have not been great and I believe that they need to consider who they hire as management. add your response Helpful?YesNo linda of Adams, MA on Dec. 11, 2014 Satisfaction Rating ☆☆☆☆★ Purchased stale, dry, crumbly bread, moldy Sliced Archer Farms Jalapeno Cheese and stale-over dry cookies (Lucys) in (Berkshire Mall) Lanesborough, MA, TARGET Store. Stale Bread, MP SLICED - (#218033239), MP Sliced cheese (#284110856). Cheese was returned to store on Receipt # **, money returned. Lucys cookies, (#071090636), stale, crumbly , very dry. This is now the 3rd time, I have purchased food in this TARGET and the last time. I have had enough! TARGET stores should ALL carry fresh food products, not the stale, moldy ones that this location often has. add your response Helpful?YesNo Next page Target Company Profile Basic Information Company Name:TargetWebsite:target Home Brands About Us Contact Us Terms of Use FAQ Privacy Policy Terms of Use Your use of this site constitutes acceptance of the Terms of Use Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs does not evaluate or endorse the products and services advertised. See the FAQ for more information. Partner with ConsumerAffairs for Brands If your company has a page on our site, we invite you to sign up for a Starter Account today to respond to your customers directly. Alternatively, you may call us at 1-866-773-0221. For more information, see about us, FAQ and privacy policy. The information on this Web site is general in nature and is not intended as a substitute for competent legal advice. ConsumerAffairs makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof. Sentiment Analysis powered by Netbase Copyright © 2015 Consumers Unified LLC. All Rights Reserved. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Loading… × Had an experience with Target? Tell Everyone! Quantcast
Posted on: Tue, 27 Jan 2015 00:03:48 +0000

Trending Topics



Recently Viewed Topics




© 2015