212 Tichenor St. Ripley, TN 38063 Phone: 731-325-2173, - TopicsExpress

212 Tichenor St. Ripley, TN 38063 Phone: 731-325-2173, 731-460-9528 Email: kcdc1208@aol Objective I would like to Install Computer Hardware and Software. I would like to provide great customer service to all clients. Hardware: Dell, IBM Servers, Gateway, Hewlett Packard computers and servers, and Compaq computer systems. Installation of hardware and software necessary to maintain, service, and operate these machines. Experienced with printers, scanners, and all hardware associated with computer systems. Software: Microsoft Office 2003, Microsoft Outlook 2000, Outlook Express, Microsoft Office 2007 Enterprise Edition. Operating Systems: Microsoft Windows 95, 98 ,98 se , ME ,2000,2000 Server ,2003 Server, XP Home, XP Professional, Windows Vista, Windows 7 & 8 Networking: Recognizing network topologies, media connectors, and uses/ identifying network components, network protocols, network services, sub netting and gateways, WAN technologies. Server OS capabilities, VLANS, network attached storage, disaster recovery, firewall and proxy. Selecting appropriate TCP/IP utility, configuring clients to servers, troubleshooting causes and fixes. Printers: Hewlett Packard, Canon, Lexmark, Brother. Experience Owner/Proprietor of KCDC Computer Repair, Ripley, TN. Feb 08-current Natural Data Systems/Dell Computer Systems, Scottsdale Arizona December 2007 Imaged 8000 Dell Laptops for Memphis City School System and synchronized. Teksystems/Dell Computer Systems, Memphis, TN. August-December 2007 Computer refresh and scripted migration. Installation and configuration of Point of Sale Systems. KForce Staffing Services, Tampa, FL. May 2007 Installation and configuration of Point of Sale Systems. Computer Merchant, Norwell, MA. March 2007 Installation of Cisco, GBIT Fiber Optic Backbone. Re-routed networking cables on Switch. Computer Merchant, Norwell, MA. February 2007 Installation and configuration of VLAN equipment. Tennessee Board of Regents, Ripley, TN. January 2007-February 2007 Interim Instructor. Managed all systems and network. Managed 14 students. Constructed PCT lab, installed computer systems, networked, cabled, terminated and installed LAN. Computer Merchant, Norwell, MA. August-September 2006 Student CO-OP assisted in the installation of over 300 Dell motherboards. Computer Merchant, Norwell, MA. July-August 2006 Student CO-OP assisted in the installation and termination of network and computer terminals. System migration and synchronized over 8k Dell laptops for Memphis City schools. System migration HP, Sara Lee Newbern, TN. Education: Tennessee Technology Center, Ripley, TN. October 2005-July 2007 Certificate Computer Operator, Certificate Information Processing Technician. Diploma in Computer Operations Technology, Micro systems Support, and Network Technician. Data Entry Operator Certificate in Business Systems Technology July 1997-September 1997 General Education Diploma July-1997 Certifications: Comptia A+ Certified Professional, Comptia Netplus Certified Professional. Reference: Brian Collins, Director, Tennessee Technology Center, Ripley, TN. 731-635-3368

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