Agent - Reservations - Sales Description POSITION TITLE: Agent - Reservations - Sales POSITION PURPOSE: Generate revenue and promote customer service through telephone sales. PRINCIPAL DUTIES AND RESPONSIBILITIES: - Sell airline tickets through direct customer contact with passengers and travel agents - Provide callers with information regarding flights, fares, destinations, and special offers and products Qualifications - High school diploma or equivalent - At least 18 years of age - Ability to type 25 wpm - At least 2 years experience in a call center customer service environment or 3 years experience in customer service/sales environment - Availability to work varied hours including nights, weekends, and holidays - Excellent verbal and written communication skills - Strong listening skills - Strong problem-solving skills - Ability to function effectively in high stress situations - Excellent organization skills - Ability to continuously learn and understand changing job-related policies and procedures - People-oriented with a positive and cooperative attitude US Airways is an Equal Opportunity Employer/Minorities/Females/Disabled/Veterans US Airways logo Department: INT Reservation Cntr Location: US-NC-Winston Salem Posted Date: 7/8/2014 21:58:09 Expiration Date: Until filled Requisition ID: 219030 Work Schedule Full-Time careers.aa/en/ac/jobpost/6439?media=ZDC
Posted on: Sun, 24 Aug 2014 14:36:53 +0000
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