Company Name :-Allscripts Jobs Description:-Allscripts Recruitment for Freshers As Intern - Support Consultant Associate Job Role :-Intern - Support Consultant Associate Industry/Job Field:-IT/Software Industry Location :-Pune Mode Of Recruitment :-Online Last Date :-As soon As Possible Salary :-Best In Industry Experience :-Freshers Qualification:-BE, B.Tech, MCA Candidate Profile:- • Handle incoming customer calls and cases for Allscripts Sunrise Application. • Provides client assistance promptly and accurately to ensure client satisfaction by using proper departmental procedures for call control, problem resolution, reporting and escalation. • Troubleshooting at customer site if necessary. • Supplement implementation team efforts as needed. • Use product specific diagnostic tools and techniques to resolve customer issues. • Dial into customer sites to collect and analyze data in the appropriate format as a means to troubleshooting issues • Replicate issues, document results and present issue resolution to customers. • Work with Product Development Teams to troubleshoot software. • BE Fresher (Comp Sc or IT) or MCA or equilavent Contact Details:- Website : allscripts Phone : +91 20 3057 8000 | Address : 1st Floor, Wing 4, Cluster C, EON Free Zone, Kharadi, Pune India - 411 014
Posted on: Sat, 20 Jul 2013 06:54:57 +0000
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