Dear backers, We are extremely sorry about the bad news in the most recent update. The issue with the 400 units resides in a small unexpected problem with the micro-USB port. The good news is that these 400 units are not completely wasted; they might be reused in a second production run, which may occur very soon (sooner than October, because we already have all the components on the bill of materials for these units). To rectify the solution, we propose the following: 1 - We will ship to backers and pre-orderers; not prioritized by country (i.e. US and Canada), but rather by date of order. A little less than 2000 backers, the ones who ordered first, would receive their Pines immediately. The rest will be shipped by completion of the second production run. 2 - The 100 next backers in line (those who ordered right after the 2000 first backers), receive a coupon to purchase the Pine at bestbuy and bestbuy.ca, to which we may issue a full refund on the amount (taxes included). Please tell us what you think and share your comments below. Really sorry for the inconvenience, - Simon Tian
Posted on: Sat, 12 Jul 2014 00:53:08 +0000