Hello Cyndi, This is Farmer Nepthalie and I would be more than happy to help you with your concern. I understand that you encountered an issue on Game that wont let you open your envelope. We are fully aware about the issue and currently were working to resolve your concern. We appreciate your feedback and I have submitted a report about that and rest assure that well do everything to fix that. Your patience and cooperation is highly appreciated during these circumstances. You can click on the Fix it, Zynga! button at the bottom of this article from the link below and indicate that your account is affected. https://support.zynga/article/farmville-2/I-can-not-access-my-Envelope-en_US-1402949620918 I would also like to help you by completing a Quest that are affected by this and by helping you get the items that youre requesting to your Friends. Please let me know what are those and Ill be more than happy to help. I saw that you are on Level 95. Congratulations! Keep it up! Since you are a valued player, allow me to give you a simple gift. I added Water 30 Pack and Fertilizer 25 Pack for you. I hope you like it.
Posted on: Fri, 20 Jun 2014 02:26:20 +0000
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