I realize I have been TERRIBlY remiss in posting about all of the RJ shenanigans of late. My schedule has been a bit hectic, but I promise to return to my regular satirical chronicles in short order. Interestingly, this weekend involved Ms. Diva handing many people their asses on a platter. How is it that drunk customers think they can set aside all manner of diplomacy and etiquette? Oh, right. Because theyre SH*T-FACED. One guy actually had the gall to say that Jenny Marie stole his license because he took her tip money off the bar. Suited up and full of himself, he began to talk to me as if I was just some stupid, ill-equipped girl... BIG MISTAKE. I stopped him in his tracks and told him how he should appropriately and respectfully address me, and I ended with Is that UNDERSTOOD?? He stood there, mouth gaping and, in muted fashion, said, ... (gulp) Yes. Just because you don an expensive suit does not give you the right to condescend to people, you douchebag! And BTW, he must have found his license the next day (sober, mind you), because his complaining came to a sudden halt. Another customer, a gal lacking in any seeming feminine demeanor, came up and said, Im sorry to tell you this if you work here, but this place is kindve lame. Mind you, we had just opened and the late-night crowd had not yet kicked in. I explained this to her as she swayed around a bit and finally blurted out, My feet are f*ing KILLING me! Ummmm... okay.... what do you want, a foot massage? Do I look like your podiatrist? I get it, beauty is pain sometimes... but its not even Midnight! Get a grip. Preferably one made by Dr. Scholls. But the Customer of the Week award goes to another gal and her snarky friend, who simply couldnt understand how 8 shots, a cocktail, and an auto-gratuity came to the total on their check. As I was attempting to explain it, I was leered at by the friend, yelled at by the drunken credit-card holder who apparently is also a bartender and a banker (because this clearly gives her a better understanding of things than me), and finally told that I should be nicer to people who have complaints. Yes, well, maybe if theyre legitimate ones! As I adjusted a portion of the bill simply to assuage her and prevent her from not signing the slip altogether, her friend told me that she knew who I was - she asked someone for my name, position, and info. As if I were trying to be evasive? Walking away with the signed slip - finally - I could feel their eyes boring into the back of my head. I turned around, thanked them profusely, and simply stated, Im going to go work on my customer service skills now. The look on their respective faces? PRICELESS.
Posted on: Mon, 11 Nov 2013 00:13:22 +0000
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