More evidence of the incompetence of both the DOE and health - TopicsExpress



          

More evidence of the incompetence of both the DOE and health insurance companies. I waited for the transfer period. Added my required riders for Mayas leg braces. Got my confirmation. Jan 1 to take effect. Jan. 17, my insurance company has no idea about any of this and says Im not covered. 40 min on hold with DOE only to be disconnected. Run there to make it before 5. Given the run around. Finally see someone. She says shell send an email to somebody at Emblem Tuesday. Why not now? Luckily some nice coworker comes by, prints a copy of my screen shot proving I added the rider and sends the email. I have to wait now for very one to read their damn emails and fix this. Mind you they have no problem taking money from my paycheck to pay for I rider I apparently dont have.
Posted on: Fri, 17 Jan 2014 22:40:53 +0000

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