New Job 1st - 2nd Line Support/ Helpdesk - Nights - LT0240A1 Industry: IT Job Type: Permanent Location: Eastleigh, England Salary: £19500 per annum + Competitive Benefits, Parking Technical Helpdesk - £19500 - Southampton Night shift - home based 7pm - 7am Helpdesk, IT Helpdesk, 1st Line support, 2nd Line support We are currently recruiting for professional and talented Helpdesk Advisors for this highly successful, expanding business based in Southampton. This is a busy and challenging role with varied duties and great career prospects for the right people...! Whilst notice periods can be accommodated, our client is keen to appoint candidates who are available immediately, so please read on and apply urgently...! The Role: Busy and exciting. Main duties will include being a first point of contact for customers who have purchased high value, technical products. You will take overall responsibility for logging calls and following basic diagnostic processes to troubleshoot and offer immediate fixes, whilst ensuring great customer service! In addition, youll provide technical advice, escalate issues where necessary and use remote technology to fault find and install new technology and updates as necessary. Requirements: In order to apply for this rewarding position, in addition to a positive personality and proactive manner youll need to be competent in the followwing areas... For more information please contact Louise at Dynamite - urgent applications are encouraged. Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Posted on: Tue, 19 Nov 2013 16:49:24 +0000
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