Phone gets stolen, call FIDO to ask for options. My contract ends October 2015, $200 Buy out of contract, pretty steep for a long term client and no willingness to move. Not to mention the changes to the CRTC rules allow all 3 year contracts to be voided on June 1st 2015 so that would leave me having to pay 6 months rather then a year, thats all I asked for and I got a No we cannot make any amendments like that. Fido , would you prefer I reduce my monthly payments to nothing and wait 6 months to go to another provider? Customer Service is about options, of which you have provided none.
Posted on: Thu, 18 Sep 2014 22:11:48 +0000
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