Technical Operations Analyst (SQL - EDI) - $30k (100% remote, work-from-home) About gTeam: gTeam believes that bringing you the best software begins with the quality of the team developing it. Our concept is simple. We hire only the most talented individuals for our software teams, no matter where they live. If you are a company, let our team deliver the exact product you need to help your company thrive. Our team delivers cheaper, more efficient, and first-rate results to over 200 companies today. We specialize in software development and enterprise consulting. If you are a potential gTeamer, join our team today. We offer unique benefits when you work with us. You have the flexibility to work remotely, opportunity to learn and grow, ability to innovate and break status quo. Be part of our team if you want to work in an environment that allows you to work from anywhere, that does not require face-time at your desk and that values and measures your contribution and excellence. vimeo/75502440 What will this job demand of you? Do you enjoy supporting customers business goals and solve complex business problems? Are you a technical guru with great troubleshooting skills? Do you wish you could have a great job working from home instead of fighting traffic? In this role, you will be working closely with deregulated US energy companies, enabling them to provide choice and green alternatives to energy and utility consumers. These major utility companies leverage our cutting-edge software to run mission critical components of their services. You will be counted on to become the internal technical champion of key customer issues and drive them to closure. Core competencies of a successful Technical Operations Analyst are technical problem solving, logic, detail orientation and troubleshooting skills to drive customer success. You will be expected to be the investigative and analytical arm to drive resolution of technical customer issues through hands-on involvement. Your ability to quickly troubleshoot the issues, understand what is needed to solve the problem and quickly implement a long-term solution to prevent the issue from occurring again will be key. You will need strong technical skills to navigate & work with complex database systems, ability to review and write SQL queries, provide system expertise during requirements gathering, review QA test cases, create clear user documentation and develop long-term solutions to resolve system issues to improve process efficiencies. You will also need the ability to communicate professionally and effectively at a senior level across departments and organizations. Total compensation is US$15/hr for a full-time, 40-hour work week. This job is for you if you meet these minimum requirements Bachelors Degree in Computer Science or other software degree Minimum 5 years working with SQL Experience with Windows build process automation & Microsoft deployment tools Familiarity with scripting languages (Powershell, VB, etc) Keen problem solver with the ability to analyze complex data and provide independent analysis Ability to work with and coordinate across multiple groups of people Good communication skills in English, both written and spoken Other experience that is not mandatory but will be a plus Experience with MSSQL server and Oracle Experience in customer support roles Experience with ITL To apply for this position, click on the following link and hit the apply button. All applications need to go through this portal. hire.jobvite/CompanyJobs/Careers.aspx?nl=1&k=Job&j=oHI90fwi&s=IBFbkJBJos
Posted on: Wed, 10 Dec 2014 02:21:37 +0000
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