Tips to great call center customer service 1. Talk like a white - TopicsExpress

Tips to great call center customer service 1. Talk like a white person 2. Take responsibility for the customers mistakes. 3. ONLY use the mute button to cuss and swear about how stupid the customer is. 4. Make sure you actually use the mute button to cuss and swear about how stupid the customer is. 5. Smile. The customer can hear your smile and you will convince them you actually want to talk to them 6. #5 works for co workers and managers as well

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Good evening! Here are some business stories you may have

Good evening! Here are some business stories you may have

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