TriStaff is partnering with this global leader of developing, manufacturing and marketing energy storage and power delivery solutions for automotive, heavy transportation, renewable energy, backup power, wireless communications and industrial and consumer electronics applications. The Applications Engineering Specialist will be an autonomous decision maker with a passion for delivering customer satisfaction and an interest in saving the environment with green technology. You will be working in a small group, start-up environment within a large organization. You will be responsible for hands on training of and installation of Engine Start Modules and secondarily failure analysis. • Presentation of a professional image in all business matters dealing with customers and possess a high level of product and applications knowledge. Comprehensive product training will be provided. • Install products at customer sites and provide installation training for customers. • Be flexible and amenable to working on-site with key customers in support of product integration. • Provide technical, training and sales support to OEM, fleet, and distribution customers in a responsive and timely manner. • Support Technical Help Line by answering calls (evenings and weekends may be included) and providing technical support as required. • Maintain focus on prime customers and provide strong technical support to ESG sales and engineering staffs. • Share field information openly with fellow engineers and maintain proficiency in new product developments, applications and quality matters. • Train and support ESG members or other personnel when requested. • Ability to travel extensively. Primarily North America, at least 50% of the time • Bachelor’s degree, vocational certificate, or equivalent, in electrical or mechanical engineering, or a related field, with a minimum of 5-8 years successful sales and/or product application experience. • Applicable electrical and mechanical technical experience in the heavy (Class 7 & 8) trucking industry in areas of maintenance and repair. • Veteran’s with applicable heavy equipment and/or electronics repair and maintenance experience. • Familiarity with, and experienced in, computer data acquisition monitors and data loggers, computer analysis and simulation at basic level. • Strong familiarity with heavy truck industry, including but not limited to knowledge of OEM brands, truck mechanical and electrical designs and architectures, and typical truck issues and problems. • Strong analytical skills are essential, plus excellent communication skills, computer literacy with word processing, spreadsheet and presentation programs. • Must be a self-starter, have strong customer interaction skills, be flexible in a dynamic work environment, values teamwork and shares information openly. For Confidential Consideration: Jill Martinelli Director of Technical Recruitment TriStaff Group | San Diego, CA 92122 Phone 858.597.0845 | Cell 858.220.1282 jill@tristaff
Posted on: Fri, 13 Sep 2013 20:46:55 +0000