We are a leading online gaming call centre and we are looking for Customer Service Agents. We offer a - Salary based on industry related experience + Medical Aid + Shift Allowance & lucrative incentive program. Do you have what it takes to be our finest Customer Service Agent? APPLY NOW!!!! Working Hours: 24/7 Shift environment (Shifts are rotational), operational (Monday – Sunday) 365 Days (TRANSPORT NOT PROVIDED) Duties and responsibilities: • Respond to client queries in a professional manner via email, telephone and live chats • Ensuring client’s needs are met • Encouraging continued business • Generating renewed business from lapsed clients • Identifying when client should be renewed • Willing to build long term relationships with clients • Managing client’s accounts using in-house systems (training is provided) • The ideal candidate will be happy to works shifts including a night shift on a rotational basis Requirements: • Minimum 2 years’ experience in a similar position or call centre environment • Able to work 24/7 shifts and have own transport / vehicle is compulsory • People orientated and Team player • Able to work under pressure and in a fast paced environment • Self-motivated and able to adapt in a dynamic environment To be part of this vibrant environment, candidates with a South African barcode ID need to apply directly careers@cyberstrobe OR 086 719 5939 (Applications need to include a copy of Matric Certificate and ID).
Posted on: Fri, 23 Aug 2013 10:37:35 +0000
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