I.T. Support Confessions Posts - TopicsExpress

Got a ticket at 2 PM on a Subday stating that the network was out
Got a ticket at 2 PM on a Subday stating that the network was out to an entire building. An employee decided to move some stuff into the room with the...

Some of you may not remember, but a few years ago Toshiba were
Some of you may not remember, but a few years ago Toshiba were making laptops that could detect if they were dropped and would move the heads of the ...

My team builds and maintains an inward-facing mobile app for a
My team builds and maintains an inward-facing mobile app for a rather large healthcare provider that is aimed at helping physicians refer patients and...

One of the more ridiculous calls I got was initial from a IT
One of the more ridiculous calls I got was initial from a IT college who was visiting a branch office. He phoned and said I think you should deal with...

I work for an IT company and they removed many of the network
I work for an IT company and they removed many of the network points in favour of wifi which went very well until... One day I tried to connect and W...

Had a real Layer 8 issue today. Lady has been complaining for a
Had a real Layer 8 issue today. Lady has been complaining for a few days about not being able to make calls. I went through and changed her config an...

I was working for major accounting firm. A senior partner call
I was working for major accounting firm. A senior partner call for help, he need to reboot his pc. This was an old MSDOS PC. He tells me he doesnt ...